This service is provided to EDI clients to get answers to Customs related questions.
Please enter your query in the space on the right form and click on the submit button. Our knowledgeable customs brokers will e-mail a response back to you within two business days.
The customs advice service provided will cover only such questions that are clearly basic and simple in nature. The advice given is for educational purposes only and should not be used for actual customs procedures in your business such as customs filings and/or documentation. For any complex questions, customs documention and filing, and any other customs procedures, our Customs Consultant will contact you and advise you on other possible approaches to solving your problems. EDI shall not be held responsible for any direct or indirect results due to the use or misuse of the information from this page or any advice received from our "Customs Advice" line. By using the service you accept this disclaimer and acknowledge your full understanding and agreement that you will not hold MSR/EDI responsible for any action you take due to any direct or indirect use of this site, the materials presented herein, or the advice provided.